• Booking conditions/Cancellation policy

    For general inquiries: 872 20 14 41

    RESTAURANT HOURS

    Monday to Sunday, from 1pm to 11pm

    We kindly ask you to respect the hours to facilitate the best service.

    ONLINE RESERVATIONS AND WAITLIST

    Our online reservation system allows you to check availability, make reservations, and if there is no availability on your desired date, add your details to the waitlist.

    Reservations are accepted up to a maximum of 60 days in advance, and requests exceeding this limit are not processed.

    The system opens daily at midnight, showing the real-time availability of tables for 2 to 6 guests.

    All reservations are automatically confirmed via email.

    For general inquiries, you can contact us at 872 20 14 41 from Monday to Sunday, or by email: info@restaurantfontane.com

    Modifications to confirmed reservations will be handled by email: info@restaurantfontane.com.

    Reservation Conditions

    Please let us know if there are any allergies to consider so we can offer alternative dishes if necessary. Also, we kindly ask you to reconfirm your reservation 3 days in advance by email.

    Cancellations and Reduction in Number of Guests

    A significant reduction in the number of guests may result in the cancellation of the reservation if there are no tables available for the new number of guests. Date changes are subject to availability.

    Waitlists

    The online reservation system allows you to add your details to the waitlist for the day or days of your interest, and if there is a cancellation on the selected date(s), we will contact you.

    Please note that to manage the waitlist effectively, it is not generic, and each day has its own list.

    Complaints

    To file any complaint or claim against Restaurant Fontané, the customer should contact customer service either by phone at +34 872 20 14 41 or by email at info@restaurantfontane.com.

    According to the EU Online Dispute Resolution Regulation and in accordance with Art. 14.1 of Regulation (EU) 524/2013, we inform you that the European Commission provides a platform for online dispute resolution available at the following link: http://ec.europa.eu/consumers/odr/